Executive Banking

As an Executive Banking client, you are supported by a named Relationship Manager who serves as your primary point of contact.

Your Relationship Manager coordinates your day-to-day banking needs, facilitates service requests, and provides access to relevant banking and advisory solutions, ensuring continuity, accountability, and informed support.

Executive Banking clients enjoy access to a dedicated priority contact centre line.

This service is designed to provide:

• Faster access to assistance
• Reduced waiting times
• Support from trained service agents familiar with Executive Banking requirements

You receive preferential in-branch service at Executive Banking Centres and selected branches.

This includes:

• Priority in-branch service through express teller and service desk counters, enabled by a dedicated Queue Management System (QMS) ticket.
• Reduced waiting time for routine and priority transactions

Availability may vary by location and time.

Your banking is structured around your personal and professional financial requirements.

This includes:

• Transactional banking aligned to your lifestyle
• Credit solutions matched to your income profile and objectives
• Ongoing support as your needs evolve.

All solutions are subject to applicable assessments, policies, and approvals.

Executive Banking clients benefit from preferential pricing on selected banking and lending solutions.

Pricing benefits are applied in line with product terms, credit assessments, and prevailing bank policies. Full details are available through your Relationship Manager.

Executive Banking provides access to both unsecured and secured lending solutions.

This includes:

• Unsecured non–check-off personal loans with exclusive limits of up to Ksh4 million, subject to credit assessment and approval
• A range of secured financing solutions, including asset-backed and property-related facilities

Executive Banking clients gain access to a range of premium card solutions and multi-currency banking options, subject to eligibility.

This includes:

• Premium debit and credit cards with enhanced benefits and privileges
• A multi-currency prepaid card, designed to support convenient local and international spending
• Foreign currency transactional accounts in major international currencies, including USD, EUR, and GBP.

All card and account features are governed by applicable terms and conditions.

Executive Banking clients enjoy:

• Secure internet and mobile banking platforms
• Convenient access to accounts and transactions
• Extended banking hours at selected locations

Digital services are subject to platform-specific terms and security protocols.

As your financial needs grow, Executive Banking provides access to professional wealth and investment advisory support.

This includes:

• Engagement with a dedicated wealth advisory team
• Support from experienced fund managers and stockbrokers
• Guidance across investment products and capital market opportunities, subject to suitability assessments

Investment services are subject to regulatory requirements and market risk disclosures.